NeonVegas Terms and Conditions

Welcome to NeonVegas. These Terms and Conditions govern your use of the NeonVegas Casino platform, accessible at www.neonvegas.com, and set out the legal agreement between you and us. By creating an account, depositing funds, or playing any game at Neon Vegas, you confirm that you have read, understood, and agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

NeonVegas Casino is owned and operated by BP Group Limited, a company registered in Malta under company number C52434, with its registered office at The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta. We are a member of the PressEnter Group and operate under license number MGA/B2C/203/2011, issued by the Malta Gaming Authority. Our platform has been active since 2020, and we primarily serve players in New Zealand, offering our services in English alongside localised versions in Finnish, Norwegian, Canadian English, Polish, and Canadian French.

Eligibility to Play at Neon Vegas

To register and play at NeonVegas, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request proof of age and identity at any stage, and we may suspend your account until such verification is completed. By registering, you confirm that gambling is legal in your country of residence and that you are accessing NeonVegas Casino as a private individual, not on behalf of any business or third party.

Account Registration

You are responsible for providing accurate and complete information when you create your account. We at NeonVegas require one account per person, per household, and per IP address. Should you need to complete a Neon Vegas login, you must use the credentials you set during registration and keep them confidential at all times. We are not liable for any losses arising from unauthorised access to your account if you fail to protect your login details.

• You must provide truthful personal and payment information
• You may not create multiple accounts to exploit bonuses
• You must notify us immediately of any suspected unauthorised use of your account

Deposits, Withdrawals, and Currencies

We accept a range of currencies, including NZD, NOK, EUR, CAD, and USD, though NZD is our primary currency for New Zealand players. The minimum NeonVegas deposit is N$10 for most payment methods, including Bank Transfer, Visa, Mastercard, Skrill, Neteller, Paysafecard, and MiFinity. When you request a NeonVegas withdrawal, the minimum amount is 50 EUR or its equivalent, and our daily withdrawal limit is N$5,000. Wherever possible, we process withdrawals back to the original deposit method.

Once approved, withdrawal requests are processed within 24 business hours, after which funds typically reach your bank account or e-wallet within 1-5 business days, excluding weekends and public holidays. We reserve the right to conduct additional verification checks before releasing any NeonVegas casino withdrawal, particularly for first-time payouts or unusually large amounts.

Bonuses and Promotions

At Neon Vegas, we offer a range of promotional offers, including our welcome package, weekly rewards, and limited-time campaigns. Our current NeonVegas bonus for new players is a 500% match on your first deposit, up to $500, activated using deposit code NEON with a minimum deposit of $20. This neon vegas bonus is structured as a post-wager offer: the bonus amount is locked and must be wagered 20x using your cash balance before it converts into withdrawable funds. Wagering must be completed within two days of activation.

This offer is available only to players who have not previously claimed a welcome bonus from BP Group Ltd under any of our brands. Accounts that are self-excluded or closed for responsible gambling reasons before or during the promotional period will be excluded from this offer, even if wagering has already begun. We may, at our discretion, use any current NeonVegas promo code or NeonVegas bonus code in future campaigns, and full terms for each promotion will be published separately on our website.

We also run recurring promotions such as the Neon Card weekly reward, the Triple Surge weekly spins offer, Friday Pulse deposit bonuses, and the Glow Mode weekend free-spin drops on selected slots. Each of these promotions carries its own wagering requirements, expiry periods, and eligibility conditions, which we encourage you to review carefully before opting in.

Games and Software Providers

Our NeonVegas slots library includes approximately 2,400 titles, forming part of a broader collection of more than 2,500 games across multiple categories. We work with leading studios such as Microgaming, Play'n GO, Pragmatic Play, Hacksaw Gaming, Big Time Gaming, Yggdrasil, and dozens of other providers to ensure a diverse and high-quality gaming experience. Our live casino games, powered by Evolution, include blackjack, roulette, baccarat, and interactive game shows, all available 24/7 through our platform.

All games available through NeonVegas use certified random number generators to ensure fair outcomes. We do not guarantee winnings of any kind, and all gameplay carries inherent financial risk. You acknowledge that outcomes are determined solely by the software provider's certified systems and that we have no ability to influence individual game results.

Platform Access and Mobile Play

NeonVegas Casino is available via desktop and mobile browsers, allowing you to enjoy your favourite titles without downloading a dedicated NeonVegas app. Whether you access our site through a Neon Vegas casino login on your computer or complete your NeonVegas casino login from a smartphone browser, the full range of games, promotions, and account features remains accessible. We continuously optimise our mobile experience to ensure smooth gameplay across devices.

Responsible Gambling

We are committed to promoting responsible gambling and providing tools to help you manage your play. You can set deposit limits, loss limits, and session reminders directly through your account settings. If you feel your gambling is becoming problematic, we encourage you to use our self-exclusion tools or contact our support team for guidance. We take our obligations under our MGA license seriously and will act promptly if we identify signs of harmful gambling behaviour.

VIP Club and Loyalty Program

Our VIP Club is an invitation-only loyalty program based on your gameplay activity, structured across four levels: Bronze, Gold, Platinum, and Diamond. Your current status is displayed in your account, and higher tiers unlock benefits such as a personal VIP account manager, prioritised withdrawals, exclusive tournaments, early access to new releases, and personalised offers. Please note that any breach of these General Terms, or closure of your account, results in forfeiture of your Loyalty Level and associated benefits.

Customer Support

Our support team is available 24/7 via live chat, and you may also reach us through our contact form or by email at [email protected]. We provide assistance in English, Finnish, and Norwegian. Whether you have a question about a NeonVegas deposit, a pending NeonVegas withdrawal, or general account issues, our team is here to help resolve your concerns promptly.

Limitation of Liability

We provide our platform and services on an "as is" basis and do not guarantee uninterrupted or error-free access at all times. We are not liable for losses resulting from technical failures, internet connectivity issues, or events beyond our reasonable control. Our total liability to you, in any circumstance, shall not exceed the amount of your relevant deposit or wager in dispute.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes, new features, or operational requirements. We will publish any material changes on this page, and your continued use of NeonVegas Casino after such updates constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of your rights and obligations.

Governing Law

These terms are governed by the laws of Malta and the regulatory framework of the Malta Gaming Authority under license MGA/B2C/203/2011. Any disputes arising from your use of our services will be handled in accordance with applicable Maltese law and MGA dispute resolution procedures.