NeonVegas Privacy Policy

Welcome to NeonVegas Online Casino, operated by BP Group Limited, a company registered in Malta under company number C52434, with its registered office at The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta, and licensed by the Malta Gaming Authority under licence number MGA/B2C/203/2011. We are part of the PressEnter Group, and we are committed to protecting your privacy whenever you use Neon Vegas services. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, complete your neonvegas casino login, or play any of our games.

Information We Collect

When you register with NeonVegas, complete a neon vegas login, or make a deposit, we collect certain categories of personal data needed to provide our services and meet our regulatory obligations under our MGA licence.

• We collect identity information such as your full name, date of birth, residential address, and government-issued identification used to verify your account.
• We gather contact details, including your email address and phone number, which we use for account communication and to help with your neonvegas login recovery.
• We record financial information relating to deposits and withdrawals, including data connected to Visa, Mastercard, Skrill, Neteller, Paysafecard, MiFinity, and bank transfer transactions.
• We track your gaming activity across our neonvegas slots, live casino tables, and promotional features such as neon vegas free spins and neonvegas bonus code redemptions.
• We collect technical data such as your IP address, device type, browser information, and session timestamps whenever you access our neonvegas app or neon vegas app on desktop or mobile.

How We Use Your Information

Our NeonVegas platform uses the personal data we collect for a number of legitimate and clearly defined purposes connected to running a safe, compliant gaming environment.

• We verify your identity and confirm your age before allowing you to neonvegas register or claim any neon vegas bonus.
• We process your neonvegas deposit and neonvegas withdrawal requests securely and monitor transactions for irregularities.
• We send marketing communications, including neonvegas promo code offers, neon vegas casino bonus updates, and details of promotions such as our Neon Card and Friday Pulse offers, where you have opted in to receive them.
• We use your information to prevent fraud, detect money laundering, and comply with obligations set by the Malta Gaming Authority.
• We analyse gameplay and site usage data to improve our neonvegas casino app, our live casino offering, and the overall player experience across Neon Vegas.

Cookies and Tracking Technologies

At NeonVegas, we use cookies and similar tracking technologies to recognise returning players, remember your preferences, and simplify your neon vegas casino login each time you visit. Cookies also help us understand which games, bonuses, and pages are most popular, allowing us to tailor content and offers to your interests. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our website or neon vegas casino app. For more detailed information about the specific cookies we use, please refer to our separate Cookie Policy.

How We Share Your Information

We at NeonVegas do not sell your personal data to third parties for their own marketing purposes. However, we may share limited information with trusted partners who help us operate our services responsibly.

• Payment service providers who process your deposits and withdrawals
• Regulatory bodies such as the Malta Gaming Authority, where required by law
• Identity verification and anti-fraud service providers
• IT, hosting, and cloud infrastructure partners supporting our neonvegas casino app and website
• Game studios and software providers, including Microgaming, Pragmatic Play, Play'n GO, Evolution, and other partners featured in our game library

Data Security

Our Neon Vegas team applies industry-standard security measures, including encryption, secure servers, and restricted internal access, to protect your personal and financial data from unauthorised access, loss, or misuse. While we take every reasonable step to safeguard your information, no method of electronic transmission or storage is entirely risk-free, and we encourage you to keep your neonvegas login credentials confidential and use a strong, unique password for your account.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. We respect these rights and will respond to valid requests within the timeframes required by applicable law.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You can request that we delete your data, subject to our legal and regulatory retention obligations.
• You may object to or restrict certain types of processing, including direct marketing.
• You have the right to request a copy of your data in a portable format.
• You can withdraw consent for marketing communications at any time by adjusting your preferences in your account or contacting our support team.

Data Retention

We retain your personal data for as long as your account with NeonVegas remains active and for a further period afterwards, as required by anti-money laundering regulations, licensing conditions, and other applicable legal obligations. When data is no longer required, we securely delete or anonymise it in accordance with our internal retention procedures.

Children's Privacy

Our services are intended exclusively for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that a minor has registered or attempted to register with Neon Vegas, we will close the account and delete the associated data promptly.

International Data Transfers

As part of operating a global gaming platform, we may transfer your personal data to countries outside your country of residence, including for processing by our service providers. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be published on this page, and we encourage you to review this policy periodically. Continued use of our neonvegas casino services after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or your neonvegas casino login and account details, please contact our support team via live chat, available 24/7, through our contact form, or by emailing us directly at [email protected]. We are here to help and will respond to your enquiry as promptly as possible.